The ethos of the home is simple: to do all that we can to enhance the lives of our clients and to support family and friends through what is often an emotional and challenging time.

We provide experienced registered nurses on site at all times and enjoy the support of our local GP practice, physiotherapist and other specialist professionals.

The home is in its' own grounds in a beautiful rural location, looking towards the Malvern Hills and allows the peace and freedom of the countryside to complement the friendly social atmosphere within the home.

Click here for a summary of the CSCI inspection Report

RESIDENTS' CHARTER

You have the right to:

	A homely and safe environment.
	A high standard of nursing and medical care, commensurate to your needs, involving other agencies wherever needed.
	To know details of your condition and to partake in planning your care, where able.
	Dignity.
	Privacy.
	Confidentiality.
	Freedom to see who you wish, at any time.
	To complain and have it dealt with effectively and without fear of recrimination or discrimination.
	Protection of your interests, legal and social.
	Kindness.
	Freedom of choice, as far as you can exercise it.
	Fulfillment of choice, as far as you can exercise it.
	Access to social and leisure activities.
	Emotional support.
	Respect of your beliefs, preferences, and choice of lifestyle.
	Access to the Manager and Proprietor, easily and promptly.